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COMMUNICATION

Effective communication and conflict management skills separate good from poor managers, happy from unhappy marriages and functional from dysfunctional groups (both families and work groups). Especially the skills of empathy and reflective listening are keys to communication that really works. Furthermore, empathic, truly human listening and relating to others pave the way to greater cooperation and productivity.  See also ASSERTIVENESS AND ANGER MANAGEMENT.

Communication Assessment

If you answer "Yes" to 4 or more of the questions below, OR if you have a strong "Yes, that describes me perfectly!" reaction to even one or two questions, you will benefit from counseling for Communication.

1. Do you get into arguments more than you would like?
2. When you are criticized, do you tend to have hurt or angry feelings that you act out or have trouble letting go of?
3. Do you often find yourself lecturing people?
4. Do you talk to or "at" people much more than you listen?
5. Do intimates, or others who are honest with you, tell you that you don't listen well, or that you say hurtful things when you speak?
6. Do you often feel that the real meaning of what you are trying to say is not being understood?
7. Do you avoid conflicts because you feel uncomfortable, fearful or helpless in conflict situations?
8. Do you often feel your attempts to help others with disputes are unsuccessful?
9. Does it bother you that people cannot just "get along" better?
10. Would you enjoy becoming more talented at mixing listening, speaking, humor, compromise and assertiveness in dealing with others?

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